Find the work, not the model
Start by observing where people repeatedly interpret, classify, summarize, retrieve, or route information. Those patterns reveal where AI may create leverage.
KEY TAKEAWAYThe best first AI use case is frequent, bounded, valuable, and easy to evaluate—not necessarily the most visible idea.
Qualify the workflow
Confirm data access, acceptable error rates, review responsibilities, privacy, latency, and the cost of failure before prototyping.
Design the human role
Automation quality improves when escalation, review, and recovery are designed from the beginning instead of added after a failure.
Turn the idea into a useful next step
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